Privacy Policy
1. Data controller
Bapst Technologies SARL (trading as Enixpan), 157 Allée des Azalées, 01330 Villars-les-Dombes, France — contact@enixpan.com
2. Data we collect
| Category | Data collected | Purpose |
|---|---|---|
| Order & account | Name, email, delivery address, phone number | Order management, delivery, customer service |
| Payment | Transaction identifier (no card data stored by us) | Payment verification — Stripe handles card data |
| Navigation | IP address, browser, pages visited, duration | Site analytics and improvement (with consent) |
| Marketing | Email address (newsletter opt-in) | Promotional emails and new product announcements |
3. Legal basis for processing
- Contract performance — order processing, delivery, customer service
- Legal obligation — accounting, invoicing, tax records
- Legitimate interest — fraud prevention, site security
- Consent — analytics cookies, marketing emails (withdrawable at any time)
4. Data sharing
Your data is shared only with the following third parties, strictly for the purposes stated:
- Stripe — secure payment processing (PCI-DSS certified)
- Shipping carriers — delivery (name, address, phone)
- Hosting provider — secure server infrastructure
- Analytics (optional) — anonymised traffic data only, with your consent
We never sell or rent your personal data to third parties.
5. Data retention
- Order data — 10 years (legal accounting requirement)
- Customer account — duration of account + 3 years after last activity
- Marketing emails — until you unsubscribe
- Analytics cookies — 13 months maximum
6. Your rights (GDPR)
You have the following rights regarding your personal data:
- Right of access — obtain a copy of your data
- Right of rectification — correct inaccurate data
- Right of erasure — request deletion (subject to legal retention obligations)
- Right to object — object to processing for marketing purposes
- Right to data portability — receive your data in a structured format
- Right to withdraw consent — at any time for consent-based processing
To exercise any of these rights, contact us at contact@enixpan.com. We will respond within 30 days.
You also have the right to lodge a complaint with your national data protection authority (in France: CNIL).
7. Cookies
We use cookies for essential site functions (cart, session) and, with your consent, for analytics and marketing. For full details, see our Cookie Policy.
8. International transfers
Some of our service providers may process data outside the EU/EEA. Where this is the case, we ensure appropriate safeguards are in place (Standard Contractual Clauses or equivalent mechanisms).
9. Policy updates
We may update this policy periodically. The date at the top of this page reflects the most recent revision. We will notify you of significant changes by email or a notice on the site.